Defective item, return denied | Questions and answers among users

89frollo · 2024-10-29T05:13:21.539000Z

Good morning, I purchased a phone replacement part (replacement LCD) which works perfectly but has a fairly serious problem, specifically it has abnormal battery consumption and the battery life itself does not exceed 2 hours on standby. I pointed out the problem right away, but the seller, with endless questions, tried to find solutions (or to buy time until the return period passed). Now he no longer responded to the eBay messages even though I have initiated the return (even if outside the useful time frame)How could I solve the situation? Thank you very much

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Defective item, return denied | Questions and answers among users | eBay Italy