Locked
Discussion interactions are currently paused.
Item held because I have to pay customs
an item worth around 900 is stuck at DHL because, according to DHL, I have to pay around 200 euros
2 comments
Locked
Discussion interactions are currently paused.
an item worth around 900 is stuck at DHL because, according to DHL, I have to pay around 200 euros
marioelegio
Mentore3 years agoIf you bought it in a non-EU country, that's completely normal. It doesn't depend on ebay, in distance selling, the purchase is completed at the seller's legal place of business and responsibility and import charges are the buyer's responsibility.
On 900 euros you have to pay 198 euros in VAT alone plus customs duties (which depend on where it comes from and the type of item bought) and the courier's fees for customs assistance.
Again, if the item was bought outside the EU, if you don't make the payment, you lose the item and the 900 euros already paid. Any complaint would be useless; any responsibility would be yours alone.
hi
mario
domeranal
OP3 years agoIs there a number to talk to e-bay, or do I have to go report it to the Police?