Replacement item with incorrect tracking | Questions and answers among users

aledici63 · 2024-07-05T17:46:43.870000Z

I ordered an item on eBay and they sent me the wrong one, the seller offered to send me the correct item without a return, but sent me the wrong tracking number. A dispute was opened that eBay, hastily, closed since the tracking number had been provided, so how do I now get a refund or a replacement (because a refund is not useful to me since I need the item!)? Why doesn't eBay check this information like I did? Can anyone help me? Thanks

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Replacement item with incorrect tracking | Questions and answers among users | eBay Italy