Item not received - dispute closed after 21 days because the seller dragged things out | Questions and answers among users

piver-19 · 2024-12-03T10:54:47.266000Z

Good morning, I opened a dispute for an item not received (origin: India). At that point the seller, initially very kind, told me he had resent it, providing me with a tracking code that, as you can see, today gives no kind of feedback. Meanwhile, the dispute opened on eBay has closed because the 21 days have passed and the seller no longer responds to messages on the chat. eBay said that it does not protect me. I am certain that I placed too much trust in the seller (who, among other things, had good reviews), but I am unpleasantly struck by the fact that a good-faith buyer is not protected.

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Item not received - dispute closed after 21 days because the seller dragged things out | Questions and answers among users | eBay Italy