Non-compliant item
Summary: The discussion concerns a non-compliant item. jamesmurray1958 opened the topic without providing details, and sika700 responded in a similar way, without further comments or specific information.
Good morning, I bought a replacement part for a Bosch drill. In the description, the seller lists it for a drill model that is not mine, but since the replacement part is used in various models, the Bosch P/N also matches that of my drill. The seller, moreover, in the title lists the correct Bosch P/N. I received the replacement part, but the measurements differ from the original and obviously it cannot be mounted. The package did not show any P/N and, evidently, it is not original Bosch, but that would not be a problem if it were adaptable. I politely informed the German seller two days ago but he has not replied yet. What should I do? Thanks
sika700
Mentore1 year agoGood morning,
if you believe you have received an item that does not match the description, open a return request:
https://www.ebay.it/help/buying/returns-items-not-received-refunds-buyers/restituisci-un-oggetto-cambio-di-un-rimborso?id=4041&st=3&pos=1&query=Restituisci%20un%20oggetto%20in%20cambio%20di%20un%20rimborso&intent=rso&lucenceai=lucenceai&docId=HELP1134
Kind regards.