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Item no longer for sale
Good evening.
a user bought an item, but I noticed that it doesn't work perfectly.
I haven't received the money yet because I need to enter the details.
how do I request that the amount be refunded to the buyer?
1 comment
marioelegio
Mentore1 year agoYou need to advance the refund with a credit card.
Then when you get everything in order (in any case not before 15 days) they will credit the payment to you.
https://www.ebay.it/help/selling/managing-returns-refunds/rimborsare-gli-acquirenti?id=5182&st=3&pos=1&query=Rimborsare%20gli%20acquirenti&intent=rimborsare&lucenceai=lucenceai&docId=HELP1608#section3
hi
mario