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Item not received
Good morning,
a few months ago I bought an item.
The item didn’t have tracking, so the arrival date wasn’t shown.
I waited a few months just to be safe, but nothing.
I tried contacting the seller and opened a request with eBay,
I didn’t receive a response or any help in either case.
I can no longer open new support requests for the item because the first one I opened is now closed
Is there anything I can do? (I’ve already tried eBay’s various suggestions)
Thanks
1 comment
marioelegio
Mentore1 year agoOn ebay, the refund request must be opened within 30 days from the date of presumed delivery. Once opened, if you do not get the refund voluntarily from the seller, you must ask ebay to intervene within 21 days.
If you've let these deadlines pass, all that's left is to request the refund through the payment method you used. So on paypal's site or by contacting your credit card provider.
hi
mario