Item not received, wrong postal code | Questions and answers among users

Anonymous User · 2025-05-06T17:35:22.529000Z

A customer sent me a dispute for item not received, which is true but it’s because he entered the wrong ZIP code and the courier couldn’t find the address. The courier also tried to call but there was no answer. If I challenge the dispute, what happens? Personally I want to avoid as much as possible that the dispute affects my seller performance.

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Item not received, wrong postal code | Questions and answers among users | eBay Italy