Item not received that cannot be canceled | Questions and answers among users

ricsenis · 2024-05-10T14:38:18.120000Z

10 days ago I made a payment for an item that, according to tracking, has not been shipped. I called the seller 3 times and they did not answer, and I was told that the earliest date for canceling the order was today, May 10, 2024. Ebay says that it is not possible to cancel the order, and I am stuck having paid for an item that has not been sent and no one is giving me any guidance. What other action can I take to solve this problem? I want to cancel the order and get my money back

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Item not received that cannot be canceled | Questions and answers among users | eBay Italy