Item not received: how to handle it in the future | Questions and answers among users

milena1962 · 2024-11-12T17:14:32.925000Z

hi. I had sold a magazine with piego di libri shipping. This is an Italian Post shipping method that is cheap and not trackable. The buyer says, after 15 days, that they have not received the package.This year I sold 8 other magazines, also with piego, without any problems...I went ahead and issued a full refund, having no alternatives.How do you recommend proceeding in the future to have tracking when shipping items like newspapers and magazines? Could registered piego be a solution? I'm not sure, but I think it can be tracked...thanks for the help

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Item not received: how to handle it in the future | Questions and answers among users | eBay Italy