Item not received but positive feedback left by the buyer | Questions and answers among users

francescakarma · 2024-02-29T10:48:45.561000Z

Good morning everyone, a user opened a not received item claim for me even though they had already left me feedback saying ""Good packaging". Obviously I no longer have the shipping number (it was an international priority shipment that is only tracked up to the Italian border) since quite some time has passed. What can I do?

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Item not received but positive feedback left by the buyer | Questions and answers among users | eBay Italy