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paid item
good morning, I’m asking you staff, I have a problem, I don’t understand why the payment on paypal shows as completed but I can’t see the purchase of the item in my account.
I have all the recent purchases from a few days ago, but I can’t find the current one, I made the purchase on 25/08/2023.
now I’d like to understand what I’m going to run into with this seller.
thanks a lot to all of you in the community.
1 comment
marioelegio
Mentore2 years agoThere could be two reasons:
For some reason you weren’t logged in at the time of purchase and so you made it as a guest (however, you should have received a confirmation email) https://www.ebay.it/help/buying/paying-items/acquistare-come-utente-non-registrato?id=4035 ;
The listing and/or seller have been removed from ebay.
Ask for help from ebay customer support …. https://www.ebay.it/help/account/contacting-ebay-customer-service/contatta-ebay?id=4379
hi
mario