Item paid for on eBay but not shipped because it had already been sold elsewhere | Questions and answers among users

ifeelgood59 · 2023-12-28T10:27:42.473000Z

Good morning,I had listed an ad for a Moulinex food chopper here on Ebay but also on other platforms. The buyer made the payment, asked to cancel the order because he realized the item was sold as used (and he wanted to buy it new), and I forgot to grant the cancellation within the standard three days. It should also be added, however, that already at the time of the order and the buyer's payment I no longer had the item since it had been sold on other platforms (I had forgotten to remove the listing). So: I did not ship anything and therefore did not receive any payment from Ebay. Now: I spoke with the buyer, who asked Ebay for a refund but has not received anything yet. On my Activity page I read funds release on January 2. Will the buyer be refunded after that date?

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Item paid for on eBay but not shipped because it had already been sold elsewhere | Questions and answers among users | eBay Italy