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Paid item no longer available
Good evening, I purchased an item (PayPal payment), the next day the seller messages me saying that the item is no longer available and that they can’t cancel and refund the order. Afterwards the seller asks me how much I paid for the item .... my email for the PayPal refund, or the IBAN for the bank transfer.
How can I solve the problem? If I’m not mistaken, if personal accounts are shared, eBay protection no longer applies
2 comments
sika700
Mentore3 years agoGood morning,
totally clueless seller... you could easily ask him for a refund twice...
He should simply update his account or enter an alternative payment method, he can easily issue the refund... if he doesn't do it by following eBay's rules, at the end of the estimated delivery date, open a report:
https://www.ebay.it/help/reporting-item-didnt-receive/buying/ottieni-aiuto-per-un-oggetto-che-non-arrivato?id=4042&st=3&pos=1&query=Ottieni%20aiuto%20per%20un%20oggetto%20che%20non%20%C3%A8%20arrivato&intent=arrivato&lucenceai=lucenceai&docId=HELP1135
Kind regards.
80br0736
OP3 years agoThank you very much