item delivered after the dispute was closed

Question

Hello, I’m a seller and I sold an item on January 23. The item was shipped on January 25. On February 9 the buyer opened a dispute for item not received, and on February 9 the dispute was resolved in the buyer’s favor, fully refunding them. On February 10 I submitted an appeal to eBay, which was rejected.Today (February 19) the package was delivered to the buyer (as shown by the package tracking code).I find myself in the position of having lost the item and of not being able to get any protecti...

marioelegio · Accepted Answer

Since the buyer has been refunded, the item has been returned to your possession.So you can send a message to the former buyer telling them that within 15 days they can choose whether to pay for it again or return it to you. You should also tell them that if they choose to return it, you will send them a prepaid label.If they refuse to choose one of the two options, with copies of the messages, you will be able to report them for embezzlement.  himario