Returned item with Poste Italiane still "IN TRANSIT".

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Returned item with Poste Italiane on 21/11. As of today still "IN TRANSIT" and therefore not delivered.

I don't know how to go about requesting a follow-up. Also, I wouldn't want the seller to be able to oppose the refund because of the long wait.

Any suggestions?

Thanks in advance to anyone who replies to me.

ciarma760

Posted 9 months ago·Last reply 9 months ago

1 comment

sika700

Mentore9 months ago

@ciarma760 wrote:
...
Any suggestions?
...

None... wait and hope the situation gets unstuck.

In the meantime, contact support to explain the problem and, if necessary, have the return process timeline extended.

Best regards.