Sent item and delivery confirmation | Questions and answers among users

homer*09 · 2023-08-29T22:34:29.672000Z

Hello everyone I shipped with Poste Italiane by registered mail with tracking until delivery in Hungary. Delivery completed with confirmation document from Poste.The buyer contacts me via messages here on eBay with ridiculous excuses that I challenged, and sends me the photos of the item shipped.He opened a dispute claiming that he received nothing .......this is madness.I challenged this absurdity but eBay tells me that I have to refund, I appealed and sent the document certifying delivery and the photos this guy sent me. how did he take the photos if he didn't receive anything?can I send eBay the proof of the messages exchanged here on eBay?If you have any ideas on how to resolve this Thanks to everyone

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Sent item and delivery confirmation | Questions and answers among users | eBay Italy