item sold with inaccurate description

Question

dear all, I sold an item and I described a technical detail badly. the buyer would like to keep the item and ask for compensation for the inconvenience, we're talking about 4 euros. is that possible? can I issue a partial refund or does he have to open a dispute? Thanks

marioelegio · Accepted Answer

-He should open a return request. -You should offer a partial refund of 4 euros.-He has to accept your proposal. himario