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Item sold with local pickup, but seller was absent
Hello,
I sold an item exclusively for local pickup, I received the payment notification from the buyer and also the money, net of the listing and promoted listing fee, from eBay.
The problem is that I don't have any information about the buyer, three days have now passed, I've tried to write to them but they aren't responding.
What should I do?
Thanks.
5 comments
iamback_it
OP2 years agoWell, nothing to do, I ended up losing out again this time too.
From next time on, I won’t be canceling any more sales, this is the second time it’s happened to me, €7 last time and €3.50 now, I don’t see why I should be left with €10.50 less because of two people who can’t read what’s written in the listing or who change their minds.
I received 34.02 euros, I’ve refunded 37.48 now....
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Total refunded to buyer
EUR 40,00
Refund summary
Refund summaryTransaction detailsTransaction amount
Amount you need to refund
EUR 37,48
Payment method used
Payment method usedTransaction dateTransaction detailsTransaction amount
sika700
Mentore2 years agoIf he doesn't respond, cancel the sale and refund him.
Best regards.
iamback_it
OP2 years agoWhich would be the most obvious thing, but I lose the sponsorship/advertising fees (already happened with a buyer who asked me to cancel, they didn’t refund me, as if the cancellation were my problem).
sika700
Mentore2 years agoIf you cancel correctly with the right reason, you only lose the 35 cents...
Kind regards.
iamback_it
OP2 years agoOk thanks a lot, then last time I must have messed something up, because on €80 I ended up losing €7...