Item sold and delivered but buyer opens a dispute claiming item not received | Questions and answers among users

marsi*82 · 2024-05-17T12:06:16.671000Z

HelloI sold some old watches, the buyer pays, I ship with eBay Shipping Poste and the package is delivered to a pickup point, a bar/tobacco shopThe buyer opens a dispute as item not receivedHe says he showed up at the bar/tobacco shop and they told him the package doesn’t show up (this Fermpoint opens at 15:30)The tracking shows delivered at 15:11The shipping address is correct, I repeat I shipped with eBay ShippingHow is this resolved?

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Item sold and delivered but buyer opens a dispute claiming item not received | Questions and answers among users | eBay Italy