Item sold as new, but I discovered it's refurbished. | Questions and answers among users

malubat · 2026-06-08T18:58:07.680000Z

I purchased a smartphone, it was sold to me as new on December 10, 2024. Now it has broken, but Samsung won’t repair it under warranty because they say it was put into use in 2020, so the warranty has expired. eBay does not want to get involved. What other actions can I take? Thank you.

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Item sold as new, but I discovered it's refurbished. | Questions and answers among users | eBay Italy