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Order not found
Hello, I placed an order but I can’t find it in the order history. The payment was completed so it should be there. I never received a confirmation email, only the one saying the payment went through.
3 comments
marioelegio
Mentore3 years agoProbably you placed the order without logging in first, and so as an unregistered user. https://www.ebay.it/help/buying-guest/paying-items/acquistare-come-utente-non-registrato?id=4035&st=3&pos=2&query=Acquistare%20come%20utente%20non%20registrato&intent=non%20registrato&lucenceai=lucenceai&docId=HELP1147
You should still have received an email with the transaction details, check your inbox and spam.
hi
mario
cristinabb
OP3 years agoI'm waiting, but I don't think I placed the order without logging in.
eBay confirms that I haven't received anything.
marioelegio
Mentore3 years agoSo check the payment and with the transaction details to eBay, contact eBay customer support. https://www.ebay.it/help/contacting-ebay-customer-service/account/contatta-ebay?id=4379&st=3&pos=1&query=Contatta%20eBay&intent=contatta%20ebay&lucenceai=lucenceai&docId=HELP1326
hi
mario