Package delivered but not confirmed by the buyer

Question

Good morning everyone, I sold an item to a buyer. When they received the package, I sent the buyer a message with a photo of their signature on the delivery receipt, the tracking screenshot, and I got a reply from the buyer that everything was okay. They also left a review, but on eBay tracking it shows that the package has been shipped and still doesn’t show as delivered. May I ask why? I’m a new seller with very little experience.

marioelegio · Accepted Answer

Probably the courier hasn’t synchronized the service with eBay.

Anyway, there’s no problem at all, if there are no complaints from the buyer, the failure to update won’t have any influence on the release of the payment.

ciao

mario