Package from the USA with strange tracking | Questions and answers among users

10noto850 · 2025-02-05T12:19:26.157000Z

Good morning, I bought an item from the USA that was shipped on December 6. Since that day, tracking has said it went to Switzerland, from there to Saudi Arabia, then back to the USA and again to Switzerland, where it should still be now. In short, it has traveled the world. I opened an item not received dispute on January 14, since the delivery times had already passed. The thing is that eBay first suspended the dispute until January 25, then until February 4, and now until the 14th, saying that the seller has provided the shipping details and the item is about to arrive. The seller, for his part, says he wants to refund me but can't do it because everything is blocked. Now, after traveling the world, I don't know what condition the item is in, and the deadline for any return expires tomorrow.How should I behave, since the seller wants to refund me?

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Package from the USA with strange tracking | Questions and answers among users | eBay Italy