Package from China lost in the Netherlands
Summary: A participant shared a concern about a package shipped from China that was lost in the Netherlands. There were no further replies or comments on the initial discussion.
Good morning,
On December 21, 2025 I bought an item from China, paying $25 for shipping.
The item was shipped with economy shipping through speedpak; it left on January 2, 2026 and arrived in Holland where there was a problem.
On January 14, Parcelsapp tracking said "Undeliverable item, has been returned to shipper", through Netherlands post and then "Returned to destination sorting center" on Speedpak.
I opened a dispute for item not received at the beginning of February and on the 3rd I received a refund. The seller wrote to me that if it had been sent back to him he would have looked for me "want it or not"
This morning he came back to contact me, writing me delirious things like: "We contacted the post office they said the item returns to the Italian post office! I said to contact the post office this tracking checks the item ok"
Nothing has arrived, on the Italian post office website the tracking is not recognized and on parcelsapp everything is stuck at January 14.
How should I behave?