Package held due to no name on the intercom | Questions and answers among users

shop_moderna · 2025-02-16T14:52:20.555000Z

Hello, I was waiting for a package at my new home, but due to my oversight I noticed that my name was missing from the intercom, so now the package is being held and to release it I would need the release code, which in theory should be provided to me by eBay. Yesterday I contacted customer support and they were unable to give me the release code. What should I do?

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Package held due to no name on the intercom | Questions and answers among users | eBay Italy