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Package sent as ecp but rejected by FP - why?
A package sent to an FP in Turin with code ECP correctly indicated was refused because it was too big.
The package weighed 5 kg and was 70 x 60 x 40
Why was it refused?
Can you help me?
1 comment
sika700
Mentore1 year agoBecause you already said it yourself: too big!
There are size limits you should have known before using a Fermo Point... you can find all the information on their website:
https://pages.ebay.it/acquistare/puntidiritiro/termini.html#sezione-2:~:text=Il%20Servizio%20offerto%20%C3%A8%20applicabile%20esclusivamente%20a%20Colli%20che%20dovranno%20avere%20peso%20massimo%20di%2020%20kg%20e%20la%20somma%20della%20lunghezza%20del%20lato%20pi%C3%B9%20corto%20con%20quello%20pi%C3%B9%20lungo%20non%20dovr%C3%A0%20superare%20i%20105%20cm.
Your parcel had dimensions of 110 cm (short side + long side)... that's why it was rejected!
Kind regards.