Package not delivered to its destination

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Hello everyone.

I sold an item through auction, destination Romania.

The shipment was by registered mail, without tracking but with a code that lets you check whether the package has been delivered or not.

Now I'm on vacation and I don't have the code at hand. The buyer opened a request for item not received, giving me 3 days to resolve it.

Is it possible to contact eBay to inform them that I'll only be able to check the shipment status on October 7? The buyer is already informed.

Thanks.

hifihobby79

Posted 2 years ago·Last reply 2 years ago

1 comment

marioelegio

Mentore2 years ago

The three days should be business days, check the communication carefully.

So you’d have time to respond.

mario