Package lost. Refund to the seller? | Questions and answers among users

furu-fulan · 2024-06-14T12:34:46.980000Z

Hello everyone. If the courier loses the package I shipped properly and never responds to the reminders sent by email, both mine and the buyer’s, so that we can get assistance, what can I do? The buyer rightly received a refund, but do I, who sold the item, lose both the item and the money with no right or refund? Is there anything I can do? Thanks

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Package lost. Refund to the seller? | Questions and answers among users | eBay Italy