Package repacked by the courier, contents damaged.

Question

Good morning everyone, I received a package from SDA (sent with Spedirecomodo), apparently intact. When I opened it, the contents were damaged and I contacted the seller. We found out that the package that arrived to me was not the original one, and so (I assume) the courier had repackaged it. Given its good condition, the package was not accepted with reservation. During my communications with the seller, I discovered that the original package did not have any padding, so I assume it...

sika700 · Accepted Answer

Good evening,open a return request for an item that is not as described... namely broken: Return an item in exchange for a refund | eBay Then the seller will handle the issue with the carrier. Best regards.