Package picked up but money frozen | Questions and answers among users

marcavaller_9 · 2026-06-18T10:17:42.078132Z

Good morning, I sold a pair of shoes, the buyer paid and I shipped them. The buyer picked up the package but the money is still frozen. Today eBay wrote to me saying that, based on their automatic check, my listing isn’t okay and they’ve hidden it from view. I replied immediately explaining that the item has already been sold and picked up by the buyer...What can I do to get the money credited?

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Package picked up but money frozen | Questions and answers among users | eBay Italy