Package returned, but no sign of the refund | Questions and answers among users

vivian_1112 · 2023-12-30T16:39:36.575000Z

After 10 days in customs I started the return process, the package was picked up by the company that sold it, I had a dispute opened but they canceled it, I sent the photo of the package pickup in the company’s name, then I appealed but nothing, I contacted the seller who is acting like nothing happened as if I had never bought from him .. what should I do I don’t know anymore how to move and since December 6 when he took the package back it’s me still waiting for the €446.17 in the account

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Package returned, but no sign of the refund | Questions and answers among users | eBay Italy