Pack link Extra charge for discrepancies | Questions and answers among users

de_defda_bu6h12 · 2025-11-13T22:52:25.994000Z

Good evening,I wanted to know whether any other eBay user has ever received this infamous email and to warn all users about what this actually means,A few months ago I sold on eBay some new tires that I had mistakenly bought and that were not compatible with my vehicle. I should point out that the weight of those tires is exactly known (from the sellers’ websites) and is 10.8 kg each. I had bought the whole set, so the exact shipped weight was 10.8x4 = 43.2 kg. When I bought the label on Packlink I declared 47 kg. Almost 2 months later, after delivery and with no prior complaint, I receive this infamous email telling me about the adjustment (that is, almost a doubling) of the shipping costs and the immediate charge to my PayPal account without even my consent because of the automatic payment set up on my Packlink account. The excess weight declared by Packlink was 50.1 kg, that is, 100 grams over 50 kg !! To dispute the excess you must have photographic proof of the package weight on an electronic scale and measuring tape, otherwise their declaration is incontestable and, with the automatic charge set up, there is no way to block or contest the penalty.Since this is clearly a real and proper SCAM that Packlink probably applies systematically to its customers, I urge the whole community to IMMEDIATELY BLOCK all AUTOMATIC PAYMENTS to PACK LINK. Basically, activating the procedure gives Pack Link the ability to withdraw money without your consent with a simple communication of extra charge for discrepancy, WITHOUT THE NEED TO PRESENT ANY PROOF of the alleged discrepancy. Basically, it is up to us to prove the lack of discrepancy (and I would like to know whether there is even a single eBay seller who takes photos with an electronic scale and measuring tape of every order shipped). I would also like to know whether there are sellers on eBay who have had similar experiences, in order to quantify the scams and ask eBay to change the integrated shipping service (Pack link)

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Pack link Extra charge for discrepancies | Questions and answers among users | eBay Italy