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Payment completed but I don't see the order
I made a purchase, the charge is in my account but I don't see the order. What can I do?
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I made a purchase, the charge is in my account but I don't see the order. What can I do?
marioelegio
Mentore3 years agoIf you placed the order from your account, you should see it here: https://www.ebay.it/help/buying/search-tips/la-tua-cronologia-acquisti?id=4047&st=3&pos=1&query=La%20tua%20Cronologia%20acquisti&intent=cronologia&lucenceai=lucenceai&docId=HELP1004
If you placed the order as a guest user: https://www.ebay.it/help/buying/paying-items/acquistare-come-utente-non-registrato?id=4035&st=3&pos=2&query=Acquistare%20come%20utente%20non%20registrato&intent=non%20registrato&lucenceai=lucenceai&docId=HELP1147
If you still can't find any trace of it, contact eBay customer service, they may have removed the listing: https://www.ebay.it/help/account/contacting-ebay-customer-service/contatta-ebay?id=4379&st=3&pos=1&query=Contatta%20eBay&intent=contatta&lucenceai=lucenceai&docId=HELP1326
hi
mario