Payment failed, but the cost was charged twice

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I tried to purchase an item but during payment an error occurred and I was sent an email confirming that the payment had not gone through, however on my card I saw that the payment was not deducted once but twice.

lorcaz_0

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Posted 2 years ago·Last reply 2 years ago

1 comment

marioelegio

Mentore2 years ago

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Ask the card issuer, it's almost certainly just a pre-authorization and should be removed in a few days.

mario