Partial order receipt
Summary: danxo-49 made an online purchase and did not receive an important part of the order, accidentally closing the return request. He spent €1000 on a sink and is looking for advice on how to solve the problem, asking for information on an email address or certified email (PEC) for eBay support, since he hasn’t been able to resolve anything through the app chat.
In August I made a purchase, order number 12-14977-08964. A month after the delivery date, part of the order was delivered to me; the remaining part, the most important one (the vanity cabinet under the sink, the only piece delivered), I never received. By mistake I closed the return request. I never received the remaining goods. In short, I paid €1000 for a sink. I don't know how to get out of this, can someone help me? Do you have an email address, a certified email address (PEC) where I can send my condolences to eBay? With the app and the chat I can't get anything sorted out. Thanks to anyone who will be kind enough to give me a tip.