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Can I cancel a paid auction for personal reasons
Hello and good morning everyone!
The buyer who won the auction for the item I had put up for sale is someone I know, who has cheated me in private and owes me money. I wrote him a message telling him I didn’t want to sell him the item. Without replying to me, he made the payment. Can I do anything? It’s obvious that he’ll do everything he can to leave me negative feedback.
I would be grateful for any help
Thanks
3 comments
swirly_whirly
OP2 years agoThanks for your suggestions!
I canceled the order. I hope I'll be able to explain the reason to Ebay 😓
marioelegio
Mentore2 years agoIf you knew he was dangerous, you should have blacklisted him. https://www.ebay.it/help/selling/resolving-buyer-issues/bloccare-un-acquirente-su-ebay?id=4082
Now you can cancel the sale and refund him. https://www.ebay.it/help/selling/getting-paid/che-modo-i-venditori-possono-annullare-un-ordine?id=4136#:~:text=Nella%20Console%20venditori%2C%20vai%20a,Altre%20azioni%20seleziona%20Annulla%20ordine.
hi
mario
sika700
Mentore2 years agoYou are free to cancel the purchase, but of course with the possible repercussions.
https://www.ebay.it/help/selling/getting-paid/che-modo-i-venditori-possono-annullare-un-ordine?id=4136&st=3&pos=3&query=In%20che%20modo%20i%20venditori%20possono%20annullare%20un%20ordine&intent=annullare&lucenceai=lucenceai&docId=HELP1090
Kind regards.