Can I request a partial refund for an item? | Questions and answers among users

arianopancrazio · 2025-10-31T09:01:28.855000Z

Hello, I bought a used Makita electric chainsaw and the related batteries/charger. Once I received the items I immediately noticed from the charger’s weight that it wasn’t original and, in fact, comparing it with other devices I own, the batteries and charger are not original even though they are very well-made copies (only aesthetically). This was not specified in the listing. The electric chainsaw at least seems to be original. How can I proceed?

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Can I request a partial refund for an item? | Questions and answers among users | eBay Italy