UNRELIABLE ITALIAN POST | Questions and answers among users

pafispi · 2023-08-29T15:17:06.392000Z

Good morning.I sold a signed Murano glass sculpture to a Belgian customer for €390 After about a month, the buyer contacts me and tells me the item has not arrived.I check the tracking code and it turns out to be stuck at the Milan international shipping center.I go to the post office and ask for an explanation... I am advised to file a complaint.I wait another month or so but there is still no reply and the package is still stuck in Milan yesterday I received an email from Poste Italiane saying the package has been lost.I lost €31 in shipping and €390 for the item for them it is lost, for me it was stolen.

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UNRELIABLE ITALIAN POST | Questions and answers among users | eBay Italy