Pre-order never shipped, seller disappeared | Questions and answers among users

adalbe-43 · 2023-11-20T14:00:24.095000Z

Good morning, as indicated in the title, I purchased in preorder on 26/06 a video game that was supposed to be released on 17/11. I contacted the seller on the 17th asking him politely when he would ship it, without receiving a response. I tried to contact him again this morning, but this time too I did not get a response. If I try to request a refund from the eBay form, the item does not appear in the list, I think because it was purchased more than 90 days ago. How should I proceed? Also, the system does not allow me to leave feedback for the seller, which I would like to do so as not to allow him to scam other users in the future. While waiting for a response, thank you in advance.

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Pre-order never shipped, seller disappeared | Questions and answers among users | eBay Italy