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Problem with a shipment
I sent a shirt to a buyer who is having problems with the courier because he isn't being contacted for the delivery, but I don't want to take the hit and refund him because it's not my fault
what should I do?
1 comment
marioelegio
Mentore3 years agoIt's important that the shipment is tracked, that you have entered the code into the system, and that the address is exactly identical to the one ebay communicated to you. In case of disputes, answering correctly should be enough.
If delivery is unsuccessful because of problems on the buyer's side and it is returned to the sender, the goods remain the property of the buyer anyway. If they want, they can ask for a new shipment at their own expense.
hi
mario