Problem with the sale of a MacBook | Questions and answers among users

telegrafodrogato · 2025-09-07T12:24:49.498000Z

On August 25 I sold, and later shipped, a 2009 MacBook (the white ones). On the delivery day, September 3, the buyer saw fit to open a return request because the computer is "old" and can’t be updated to the new versions, entering as the reason "damaged item," even though the listing clearly states that the computer is from 2009 and that the latest installable version is El Capitan.How can I solve this?

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Problem with the sale of a MacBook | Questions and answers among users | eBay Italy