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Problem: email error during purchase as an unregistered user.
I made a purchase without registering, but I entered the wrong email address.
I don't have the purchase confirmation.
The payment has already been charged to my Wise account.
What can I do? I can't find any information that helps me solve this problem.
3 comments
marioelegio
Mentore10 months agoTry to have the email resent to the correct address.
If you can't, use the link at the bottom of the attached page to have eBay customer service contact you.
https://www.ebay.it/help/buying/returns-items-not-received-refunds-buyers/returning-item/returning-items-bought-guest?id=4065&st=3&pos=1&query=Ottieni%20aiuto%20se%20hai%20acquistato%20un%20oggetto%20come%20utente%20non%20registrato&intent=non%20registrato&lucenceai=lucenceai&docId=HELP1151
hi
mario
nah-68547
OP10 months agoThanks Mario for your reply.
But it’s a vicious circle, because I don’t have the order number.
When I enter my correct email, it sends me information about previous purchases.
marioelegio
Mentore10 months agoTalk to customer support.