Problem contacting a seller after purchase | Questions and answers among users

monpor2274 · 2023-05-22T12:43:18.209000Z

I bought a new phone from an official Xiaomi seller. A month after purchase (so outside the deadline for any possible return), the phone turned off and won't turn back on. I contacted the seller to request a purchase invoice, which was never given to me, and to ask what the procedure was for making the warranty claim. After several messages, I still haven't received a response. What can I do?

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Problem contacting a seller after purchase | Questions and answers among users | eBay Italy