Good morning, I sold an item at auction but there are several issues with it.1) as a private seller I set the option that I do not accept returns and despite that, after even receiving the payment, the buyer (I don’t know how) opened a dispute for item not as described and eBay allowed her to make a return which I, being inexperienced, accepted also because I found myself forced to do so, not having any other options.Issue no. 2Once I accepted the return, the buyer who is in Germany insists that...

You didn’t understand my reply. For that type of request, you have two choices:provide a prepaid labelif that’s not possible, provide the money to the buyer so they can ship it (that’s why there’s the option that you can’t send the label!)Clear now? So, now that you’ve accepted the return but indicated that you can’t send the label, you need to work it out with the buyer so you can send them the money needed to ship it. Have a nice day.

Problem with returning an item sold at auction | Questions and answers among users

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Problem with returning an item sold at auction | Questions and answers among users | eBay Italy