Problem receiving SMS code

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Good morning. I have a seller profile that I haven’t accessed for a long time. I tried to reconnect it and received the PIN verification message via SMS, but since I didn’t set up a mobile phone number, only a landline, I have no way to receive it. I don’t have options for a phone call, or for sending the code to another email or anything like that, and now everything is stuck in limbo.

What can I do to unblock everything? Thanks for your reply.

porpor89

43 View listings

Posted 3 years ago·Last reply 3 years ago

1 comment

marioelegio

Mentore3 years ago

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Contact customer support (do it only via chat) so you can change the associated phone number.

https://www.ebay.it/help/account/contacting-ebay-customer-service/contatta-ebay?id=4379&st=3&pos=1&query=Contatta%20eBay&intent=contatta%20ebay&lucenceai=lucenceai&docId=HELP1326

mario