Shipping issue for customer item | Questions and answers among users

gianrom-66 · 2024-10-12T06:31:10.571000Z

I sold my first item, shipped with Poste Italiane, everything was done perfectly, but after 5 days the buyer still hasn’t received the item and the package has been stuck at a hub in the south for 4 days, it was supposed to arrive in 3 days. I’ve tried several times to contact Poste Italiane but they say it’s still within the expected timeframe. How can I sort this out with the buyer and, above all, get the package moving?

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Shipping issue for customer item | Questions and answers among users | eBay Italy