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Problems with the refund
Summary: piv82 had a problem with a seller who didn’t send the paid-for goods. After closing a dispute at the seller’s advice, when they had promised to resend the order, the goods still weren’t sent. Now piv82 is looking for advice on how to get a refund, since they can’t reopen the dispute on PayPal.
Hi, I was scammed by the seller; after paying for a transaction and never receiving the goods, I opened a dispute,
The seller offered to send me the order again or issue a refund. I chose to have a new order sent (but he told me I had to close the dispute on Paypal), so I closed the dispute, but the seller does not send the goods. At this point, since I closed the dispute, I can no longer reopen it. Can anyone advise me on what I can do to get a refund?
Thanks
marioelegio
Mentore3 weeks agoSince you say you used PayPal ...
Only if you used PayPal through a credit card, can you ask your bank for a chargeback.
bye
mario