Problems with the Refund | Questions and answers among users

mic_516291 · 2025-07-30T17:43:31.560000Z

Good morning, I recently returned an item and the seller confirmed that the refund has been approved. However, the bank account used for the purchase has been closed and is no longer active or recoverable. I have already updated my payment details in my eBay account, adding my new bank account. I would like to know whether the refund will be automatically directed to the new account, or whether I need to take further action to receive it correctly. I remain available to provide any details or documents.

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Problems with the Refund | Questions and answers among users | eBay Italy