Problems with the payment page. | Questions and answers among users

mapir_8871 · 2024-04-02T21:21:45.733000Z

Good evening, on March 30 this year I wanted to purchase an item so, as usual, I filled out the payment form providing the required details and using one of the specifically indicated payment methods. When completing the transaction, a message appeared asking me to check the payment details or use another payment method. I carried out the required checks and everything turned out to be in order, but the order was not placed even though my account shows a charge in favor of eBay (with the relevant code) for the purchase of the item. I then contacted the seller, who confirmed that they had not received any order. Question: has anyone of you found themselves in my same situation? Also because I can't find a way to communicate directly with eBay and ask for the refund of the charged amount. Thanks

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Problems with the payment page. | Questions and answers among users | eBay Italy